ITIL Foundations V4
About the exam
Section 2: Understand how the ITIL guiding principles can help an organization adopt and adapt servi
Section 1: The Key Concepts of Service Management
Comming soon
Section 1: The Key Concepts of Service Management
Section 2: Understand how the ITIL guiding principles can help an organization adopt and adapt servi
Section 1: The Key Concepts of Service Management
The Key Concepts of Service Management
Section 2: Understand how the ITIL guiding principles can help an organization adopt and adapt servi
Section 2: Understand how the ITIL guiding principles can help an organization adopt and adapt servi
Section 2: Understand how the ITIL guiding principles can help an organization adopt and adapt servi
Understand how the ITIL guiding principles can help an organization adopt and adapt service management
Understand the 4 dimensions of service management
Understand the activities of the service value chain and how they interconnect
Section 2: Understand how the ITIL guiding principles can help an organization adopt and adapt servi
Understand the 4 dimensions of service management
Understand the activities of the service value chain and how they interconnect
Understand the activities of the service value chain and how they interconnect
Understand the activities of the service value chain and how they interconnect
Understand the activities of the service value chain and how they interconnect
Know the purpose and key terms of 15 ITIL practices
Understand the activities of the service value chain and how they interconnect
Understand the activities of the service value chain and how they interconnect
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Understand seven ITIL practices
Understand seven ITIL practices
Understand seven ITIL practices
Understand seven ITIL practices